Support
Give users a dedicated place to get help, with an organized ticket system for your team to manage requests.
The Support plugin replaces scattered messages and missed questions with a proper ticket system. Users can submit requests directly from your website, and your team can respond, track, and resolve them in one organized space.
It works well for account issues, payment questions, technical problems, player reports, or any situation requiring a private conversation with staff.
Features can include:
- Ticket creation and submission forms
- Support categories to route requests
- Private staff-to-user conversations
- Ticket status tracking
- Clean interface for both users and moderators
A dedicated support page means fewer things fall through the cracks. Users know where to ask, and your team knows where to look.